Store Policies

Shipping Policies

Standard Shipping- All orders purchased before 5pm pst M-F will be shipping 3-4 days from order date. Orders placed after Saturday 3pm - Sunday, processing will start on Monday.  

Priority Shipping- All orders purchased before 5pm pst M-F will be shipping 1-2 days from order date. Orders placed after Saturday 3pm - Sunday, processing will start on Monday.  

Expedited Shipping- All orders purchased before 5pm pst M-F will be ship the same day as order is placed. Orders placed after Saturday 3pm - Sunday, will ship on Monday.

 

Refund Policy

All merchandise purchased from deshade711.com must be returned within 14 days for exchange or store credit.

Final Sale

Merchandise that is discounted will not be eligible for refund or exchange.

 

De'Shade Designer Eyewear is committed to protecting the privacy of any personal information you chose to share with us. By choosing to view our website, you are accepting the practices , terms and conditions described in this Policy Notice. De'Shade privacy policy informs you on how we collect the information, the information with collect , the use of the information that we collect from you , children's policy , and ways to contact us.


How we Collect The Information

There are numerous ways that De'Shade obtains personal information from you, that may include :
    •    Via signup online
    •    From online , email or telephone purchases
    •    Upon contact to customer service to request De'Shade communications
    •    Also signing up at any event involving De'Shade


The information we collect

The information we may obtain from you could be your full name, email address, phone number, billing address, and credit card number ( including expiration date and CVV ) .
Whether or not you provide this information is entirely up to you.


How we use the information collected

Personal information received about you is used to advance your relationship with De'Shade. By providing your personal information, this is your consent to allow us to provide you with the appropriate products and services. In detail;
    •    To learn more about your personal preferences when shopping with us.
    •    To send you promotional offers, surveys, contests, products and services we think could interest you.
    •    To process and fulfill your order.
    •    To have confirmation sent via email about your order statuses and shipments.
    •    To analyze trends and statistics to improve our performance on service.
    •    To contact you if necessary.
    •    To help us address problems with our site, products or services.


Children Policy

We use our best efforts to provide all of our customers with the best customer experience possible, without violation of their privacy rights. De'Shade does not specifically direct emails, catalogs or events to children. Therefore, we recommend that children under the age of 14 do not submit any personal information to Deshade711.com without the supervision of a legal parent or guardian.

Updates to Privacy Policy

De'Shade Designer Eyewear privacy policy will be effective November 14, 2016 . Please review our site periodically to see any updates on the information provided here.

Contact Us

If you have any questions or comments about our privacy policy , please contact us at info@de-shade.com